Ourhobbyfarm
Member
- Joined
- Aug 27, 2009
- Messages
- 12
- Reaction score
- 0
I was wondering if anyone else has had a difficult time with Jerald in exchanging or returning an item? I ordered a dash and some other parts to fit my Jerald cart but they don't. Now they want to charge me a restocking fee on something I would have kept, that should have fit, but doesn't. Not to mention being out shipping both ways. I was so disappointed in their lack of customer service. Just wondering if this is the norm, especially that this was echoed by several other friends after I started asking people. If I ever buy a new cart I will probably look into Graber and see how they treat people compared to Jerald.