Songcatcher
Well-Known Member
- Joined
- Jul 5, 2004
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For those who missed the first thread, I bought a AMHR gelding about 3 months ago and when I got him home and went to send in the transfer papers I noticed that his registration still said stallion and I hadn't got a gelding certificate.
The horse was co-owned and the woman who signed the papers repeatedly told me she would send me the certificate but it never came. After two months (and three requests, she was just totally ignoring me. I finally contacted the other co-owner and expressed my EXTREME DISPLEASURE with the situation as politely as possible. She emailed me back with a snotty attitude and acted as though "I" had done something wrong. She wondered why I was making such a "big deal" over it. I explained that I was making a big deal because I had bought a horse that AMHR would not let me register properly without the gelding certificate. She did finally appologize for the problem and said she would do all she could to get the certificate to me.
When I posted on the Forum, some seemed to think it was no big deal, that any vet could sign it. I talked to Zona (director of operations) at AMHR and she told me specifically that it had to be signed by the one who performed the operation.
I finally had to threaten to file a formal complaint against the seller if I didn't get the certificate within one week. The co-owner who signed the papers then emailed me (with a very hateful attitude) and said that the certificate would be sent to me directly by the vet. After one week it still had not arrived so I filed the formal complaint. Then, I finally received a scanned copy of the certificate by email, which I had to forward to a friend to print off because my printer is on the blink (I hope AMHR will accept this). She claimed the vet sent it to her because he contacted AMHR and the horse had not been transfered into my name (THAT WAS THE PROBLEM TO BEGIN WITH!!!). She still had a hateful attitude and claimed she had contacted AMHR and that any vet could sign it (NOT WHAT AMHR TOLD ME). Even if that was so, it was not the responsibility of "any vet" to do so. It was her responsibility to get it to me.
Let it suffice to say that I will NEVER do business with this woman in the future.
The horse was co-owned and the woman who signed the papers repeatedly told me she would send me the certificate but it never came. After two months (and three requests, she was just totally ignoring me. I finally contacted the other co-owner and expressed my EXTREME DISPLEASURE with the situation as politely as possible. She emailed me back with a snotty attitude and acted as though "I" had done something wrong. She wondered why I was making such a "big deal" over it. I explained that I was making a big deal because I had bought a horse that AMHR would not let me register properly without the gelding certificate. She did finally appologize for the problem and said she would do all she could to get the certificate to me.
When I posted on the Forum, some seemed to think it was no big deal, that any vet could sign it. I talked to Zona (director of operations) at AMHR and she told me specifically that it had to be signed by the one who performed the operation.
I finally had to threaten to file a formal complaint against the seller if I didn't get the certificate within one week. The co-owner who signed the papers then emailed me (with a very hateful attitude) and said that the certificate would be sent to me directly by the vet. After one week it still had not arrived so I filed the formal complaint. Then, I finally received a scanned copy of the certificate by email, which I had to forward to a friend to print off because my printer is on the blink (I hope AMHR will accept this). She claimed the vet sent it to her because he contacted AMHR and the horse had not been transfered into my name (THAT WAS THE PROBLEM TO BEGIN WITH!!!). She still had a hateful attitude and claimed she had contacted AMHR and that any vet could sign it (NOT WHAT AMHR TOLD ME). Even if that was so, it was not the responsibility of "any vet" to do so. It was her responsibility to get it to me.
Let it suffice to say that I will NEVER do business with this woman in the future.
