This is off topic, but Mary, I'm afraid you're not making any sense. If only your husband's name is on the papers, how are you being charged extra for a second name on the papers?
I truly don't think that AMHR cares who signs the check as long as the transaction is only for the person that holds the membership--he has the membership, horse is being registered in his name, the check is signed by someone from the same household/same address I'd expect that's good enough, as it has been for your transactions. However, if he was transferring a horse to a different party--a non-member--the registry wouldn't (okay, shouldn't--I know they have allowed this in the past, don't know if they still do) allow the buyer to pay the transfer fee using the seller's member number. If the buyer is paying the fee to AMHR, buyer is supposed to be a member. It's my understanding that there is no extra charge for putting two names on the papers--as long as one of the owners is a member there's no problem. If the non-member owner tried to conduct business on another horse that they own in their own name only, they would need to buy a membership. There is a provision for a lower priced membership for second person in same household, but I thought that was for showing purposes and for registry transactions--not a required thing for co-ownership. There again, coming from another breed, I don't see an issue with this--in Morgans we had to have a membership for each ownership--I had a membership which entitled me to own/show/register/transfer horses that were solely in my name. My mother had a membership which entitled her to own/show/register/transfer horses that were solely in her name. For the horses that we were joint owners of, in order to register/show/transfer them we had to buy another membership in the names exactly as they were on the registration papers. Nothing to complain about in Minis where we need only a single membership each, and the second of those is cheaper!
For those who are saying because AMHR quoted $20 as the prefix reservation fee they should have honored that $20 price for holymoly--nice idea in theory, but do you not realize how impossible that is? They cannot be expected to keep track of who was quoted what price when--often they answer questions about fees without even knowing who the caller is. Then after the price increase if they were going to honor their fee quotes from before the change in fees--they'd have all sorts of people trying to get prefixes registered at the old price by saying "well, you told me it was $20". It just doesn't work. I work in public service; our fee increases are usually known about ahead of time & we do warn customers when they ask the fee for a registration--we'll tell them right now it is this much, but after such & such a date it will be this much more. Once inawhile we've had fee increases on short notice. We've quoted the old price to someone, then when they come in after the new fee has come into effect we are forced to say sorry, the price has gone up. We can sympathize, but there's not a thing we can do about honoring the old fee.
And yes, when staff is inundated with complaints about something like this fee increase, it does get to be very hard not to snap. It's not that one caller staff is annoyed with; it's the cumulative effect of the flood of complaints that has come before. The stress builds up until one last call is simply one call too many and that last lucky caller gets the grouchy reply.