Sorry to hear that. Even with me using the Consumer reports... I just think most tech stuff now a days is not well made.
With hubby in the business the testing side of things..not the selling of...lets just say many of the tech one buys at new prices..might not be new at all!
I bought a Dell XPS1710 with the money I got from the sale of my fjord. Bought it because it was one of the only laptops at the time that can handle gaming, movies and all that..has a wonderful screen.
But the computer had so many problems..that even my computer pro hubby said send it back. They wanted to send us a refurbished one but hubby said NO and since he can check...took a bit but the sent us a new one..and so far no problems.
Our old TV bit the dust after 10 years, so I looked into getting another Tube one..since we did not have the money to get a fancy TV.
Checked into consumer reports and bought an Toshiba. At first we were happy but then a thunder storm came and DS knows to unplug everything. I did not know at the time that he did not turn it off first. When the storm was over and we plugged it back in..everything came up black and white. Like oh joy..
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Called Toshiba and basically was told tough.....you know what.
Had another thunder storm and DS unplugged everything but this time the TV was off first. When we plugged it back in it was back to working fine. Guess that model is just temperamental about how you turn it off.
Then my Cannon scanner... did you know if you buy a Cannon scanner from one of their Venders..they will not honor their warrenty? I found out the hard way..bought a scanner..which I thought was new..but it would not scan clean. Found out they send the returns or refirbs to their Venders!! Hubby fought with them..and the Vender and finally got one that worked. Will never buy anything from cannon again. :no:
Lets just say I am less than happy with the Tech stuff I have bought lately.
Hope you can return your toshiba items.